Lauren

I have used blue light taxi's services for over 3+ years and have never had a bad experience with them until this morning. The moment I got in the cab the driver was very snarky, and unpleasant She asked for directions at the beginning of our journey, so after providing it I just zoned out. She ended up missing a turn off and then proceeded to be snarky and aggressive in asking for directions and as I was not overly familiar with the area, I didn't know where to go at that point. She then looked up directions on her phone, but continued to ask for directions, becoming increasingly more aggressive to the point she was yelling at me. At this point I snapped, on the cusp of crying and told her to pull over and let me out. I then walked home without paying. I called the dispatcher to explain the situation (already being upset) who proceeded to just argue with me. In hindsight I should have settled myself more before calling. However the way I was treated and talked to in the cab was completely and utterly unwarranted and has turned what has always been a good experience into an awful one.