Ceviz Grove Medikal

After years of waiting to find a family doctor, we were pleased to hear from LDFP that Dr. Khan would be accepting us. To my surprise, we had to go through a "meet and greet" type of appointment (a screening service as it turned out to be). After completing these phone appointments, I was shocked and upset to hear that we would not be accepted under her care. (They never called us, I had to call and inquire). The assistant could not give a reason as to why we were not accepted but Dr. Khan did mention to my husband during his appointment that she does not "accept children as patients" as she is not a pediatrician. If this is the case, I am unsure why she continued to interview my husband days after mine and my childrens appointments, and did not just tell me after our appointments. (Perhaps as other reviewers wrote, so she could claim the appointment). Also, from my understanding, family doctors are the ones who look after families in BC and pediatricians are only by referral which is different than where we grew up. We Will not be visiting this clinic again even as walk in patients.

The doctor I saw was nice. Seemed like it could have been an over the phone appt, but she was nice never the less. Trying to phone in, nearly impossible. Trying to re-fill a prescription, nearly impossible so far. I'm at my local pharmacy for the 2nd time and still no prescription faxed in to them, so I keep get 3-7 emergency refills to tide me over. Girl on the phone at walnut didn't seem to care. She was actually still talking to someone in the background while I was speaking with her, then said sorry, can you repeat that, I was busy. When I had my appointment, my daughter and I were put into the waiting room, which I thought MIGHT be nicer than the worn out torn dirty chairs in the lobby. Nope. It was a dirty storage closet. I had to hold my daughter, because the floor was too filthy to set her down. Overall, quite a ridiculous office, I'm not sure how they're allowed to be open